Privacy Policy

This Privacy Policy explains how Los Plumbers Rooter & Plumbing LLC (“Los Plumbers,” “we,” “us”) handles information when you visit this website or contact us about plumbing service. We are based at 1910 S Stapley Dr #221, Mesa, AZ 85204 and you can reach us any time at (480) 765-3020 or office@losplumbersaz.com.

We collect two kinds of information:

• Information you give us. When you call, email, or fill out a form, we collect your name, phone number, email, service address, and the details of the work you need.
• Information collected automatically. Like most websites, we log basic technical data such as your browser type, device, approximate location, and the pages you view. This happens through cookies and similar tools.

We use cookies and Google Tag Manager and Google Analytics to see how the site is used so we can make it better. When you first visit, you can accept or limit this through the cookie banner. You can also clear or block cookies in your browser settings.

Usage information may be collected in aggregate to understand how visitors use the site. This information does not identify you personally.

We use the information to:

• Answer your questions and schedule service.
• Send you a quote, confirm appointments, and follow up on work.
• Keep the site working and improve it over time.
• Send service updates or offers, which you can opt out of any time.

When you give us your phone number and opt in through a form on this website, by text, or in person, you agree to receive SMS text messages from Los Plumbers. Your phone number is always optional. You never have to give it to us to request service.

These messages may include replies to your question, appointment and scheduling confirmations, service follow-ups, and updates about your job. Message frequency may vary. Message and data rates may apply. Consent to receive text messages is not a condition of any purchase or service.

You can opt out at any time by replying STOP to any message. You will get one confirmation message and no further texts. For help, reply HELP to any message or call (480) 765-3020.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We may share it with the service providers that help us run our business, such as our messaging and CRM providers, only so they can deliver these messages for us. Text messaging opt-in data and consent are not shared with any third party.

We do not sell your personal information for money. We share it only with the providers that help us run the business, such as the company that hosts our website and lead forms, our customer management and marketing provider, and analytics tools like Google. These providers may only use the information to do work for us.

Some browsers and laws treat the use of analytics cookies as a “sale” or “share.” You can opt out of that at any time using the “Do Not Sell or Share My Info” choice in our cookie banner.

Depending on where you live, you may have the right to ask what personal information we hold, request a copy, ask us to correct or delete it, and opt out of the sale or sharing of that information. To make a request, call (480) 765-3020 or email office@losplumbersaz.com. We will not treat you differently for using these rights.

We keep your information only as long as we need it to serve you and to meet legal and tax requirements, then we remove it.

We take reasonable steps to keep your information safe. Information you submit through this website travels over an encrypted HTTPS connection, access to your personal details is limited to the people who need it to serve you, and we store it on secure systems. No website can promise perfect security, but we use commercially accepted measures to protect what you share with us.

This site is meant for adults and is not directed to children under 13. We do not knowingly collect information from children.

We may update this policy from time to time. When we do, we will change the date at the top of this page.

Questions about your privacy? Call (480) 765-3020, email office@losplumbersaz.com, or write to us at 1910 S Stapley Dr #221, Mesa, AZ 85204.